FAQ
Answering your most common questions
Search FAQ
All FAQ (50)
Can I remove Gel Colour at home?
While it's possible, we highly recommend having the gel colour professionally removed at our salon to avoid any potential damage to your nails.
How often should I get a Gel Colour treatment?
Gel Colour typically lasts 2-3 weeks. To maintain its look, we recommend getting a Gel Colour treatment every 2-3 weeks.
Is it normal for my nails to feel warm during the treatment?
Yes, a mild heat sensation during the curing process under the UV/LED lamp is normal. If the warmth turns into discomfort, let our technician know immediately.
Can I have a Gel Colour treatment if my nails are short?
Yes, Gel Colour can be applied to any nail length. It can actually help in strengthening and growing your nails.
Does the Gel Colour treatment include a manicure?
While our Gel Colour treatment does include some basic nail preparation, it does not include the full services of a manicure. You may book both treatments together, if desired.
Can I use normal nail polish remover for Gel Colour?
No, normal nail polish remover will not work on gel polish. We recommend coming in for professional removal to ensure the health of your nails.
What is Gel Powder treatment?
Gel Powder treatment is a nail enhancement method that involves applying finely milled acrylic powder and specially formulated gel base to create durable, natural-looking nails.
How long does the Gel Powder process take?
The process takes approximately 45 minutes to an hour, depending on your nail condition and the intricacy of the design you choose.
Is Gel Powder treatment safe for my nails?
Yes, when applied and removed properly by our trained professionals, Gel Powder is safe for your nails.
Can I have Gel Powder if my nails are damaged?
If your nails are significantly damaged, we may advise you to let them heal before any nail enhancement, including Gel Powder, to prevent further damage.
How long does Gel Powder last?
Gel Powder can last up to 3-4 weeks, with proper care and depending on your lifestyle.
How should I prepare my nails for Gel Powder treatment?
Please come with clean, product-free nails. If you have old polish or gel, we offer removal services. Avoid oil-based products prior to your appointment.
Does the Gel Powder application process hurt?
No, the application process is painless. If you experience discomfort, please alert our technicians immediately.
Can I choose any colour with Gel Powder?
Yes, we offer a wide range of colours. You can also mix and match to create a custom look.
What's the difference between Gel Powder and traditional acrylic nails?
While both provide length and strength, Gel Powder is lighter and more flexible. It also offers more shine and easy maintenance.
How is Gel Powder removed?
Gel Powder should be professionally removed to prevent nail damage. We soak the nails in a safe solution, then gently remove the gel.
Are there any restrictions post-treatment that I need to be aware of?
Post-treatment, it's best to avoid strenuous use of your hands for a couple of hours to prevent damaging the fresh polish. Also, avoid submerging your hands in water for prolonged periods.
What is a lashes treatment at Dream Nails?
A 'Lashes' treatment at Dream Nails is a professional service where individual, semi-permanent lashes are applied to enhance your natural lashes, providing additional length and volume.
Are 'Lashes' treatments at Dream Nails safe for sensitive eyes?
Yes, our 'Lashes' treatments are safe for all customers. However, if you have severe allergies or a history of sensitive eyes, we advise you to share this information with our technicians prior to the treatment.
Can I wear makeup ahead of a 'Lashes' appointment at Dream Nails?
We recommend arriving for your 'Lashes' appointment without any eye makeup on. Removing makeup onsite might not allow sufficient time for your lashes to dry before the treatment.
Is a patch test necessary before a 'Lashes' treatment at Dream Nails?
Absolutely, we require a patch test at least 24 hours prior to your 'Lashes' appointment. This is to check for any allergies or sensitivities to the products used in the treatment.
Can I shower or swim immediately after my 'Lashes' treatment at Dream Nails?
We advise avoiding water contact with your lashes for at least 24 hours after the treatment, as it may affect the adhesive bond and longevity of your new lashes.
How frequently should I have a 'Lashes' refill at Dream Nails?
To keep your lashes looking their best, we advise a refill every two to three weeks. This will depend on your personal lifestyle and the speed of your natural lash growth.
What happens if a lash falls off right after my 'Lashes' treatment at Dream Nails?
If a lash falls off within 48 hours of the treatment, please contact us. We offer complimentary repair for such instances as part of our commitment to quality service.
Can I use regular mascara on my lashes after a 'Lashes' treatment at Dream Nails?
We recommend using only oil-free makeup products and removers on your new lashes. Regular mascara can damage them and shorten their lifespan.
Can I use an eyelash curler after a 'Lashes' treatment at Dream Nails?
Eyelash curlers are not necessary and can potentially damage the adhesive bond. Our 'Lashes' treatment already provides the desired curl and volume.
What is SNS Dipping Powder?
SNS Dipping Powder is a nail enhancement system that uses organically processed powders and cyanoacrylate (which is essentially, super glue). It provides a durable yet lightweight cover for your nails and does not require the use of UV/LED light.
How long does an SNS Dipping Powder treatment usually last?
Typically, an SNS Dipping Powder application lasts for about 2 to 3 weeks. However, its lifespan largely depends on the individual's nail growth rate and how well it's maintained.
Does SNS Dipping Powder harm my natural nails?
When applied and removed properly, SNS Dipping Powder does not cause harm to your natural nails. In fact, the vitamin E and calcium in the SNS formula can contribute to nail health.
Can I remove SNS Dipping Powder at home?
You certainly can, however, we highly recommend having it removed at our salon to avoid any harm to your natural nails. Improper removal may lead to nail damage and breakage.
Can I still apply nail polish over my SNS Dipping Powder?
Technically, yes, you can apply nail polish over SNS Dipping Powder. However, since SNS offers a high gloss finish and a wide range of colours, additional nail polish is often unnecessary.
Is SNS Dipping Powder safe to use on sensitive skin?
Yes, SNS Dipping Powder is generally safe for use even for those with sensitive skin. It doesn’t contain harsh chemicals that typically trigger discomfort or allergic reactions.
How long does it take for an SNS Dipping Powder treatment?
The treatment usually takes between 45 minutes to an hour. However, this may vary slightly depending on whether additional nail services are requested.
Will the SNS Dipping Powder cause any strong fumes?
SNS Dipping Powder is designed to produce minimal odour, making it a preferable option for those who are sensitive to the strong fumes often associated with traditional nail treatments.
What is the process of the SNS Dipping Powder appointment?
Our nail technicians begin by preparing your nails, followed by applying a gel base, then the nail is dipped into the coloured powder of your choice. The process is repeated until the desired shade and thickness is achieved.
Why should I choose SNS Dipping Powder over other nail enhancement options?
SNS Dipping Powder is known for being a healthier alternative to traditional nail enhancements, such as acrylics. It includes Vitamins E and B5, which help strengthen the nails, and it doesn’t require UV/LED light curing.
What exactly is threading offered at Dream Nails?
Threading is an ancient hair removal technique used especially for removing and shaping the eyebrows. Cotton thread is used to pull out the hairs from the roots ensuring longer lasting and precise results.
Is threading painful?
The level of discomfort varies for each individual; some might find the process slightly uncomfortable initially but typically this subsides as your skin gets used to the procedure.
How long does a threading session at Dream Nails take?
A threading session typically takes about 15 to 20 minutes depending on the area to be worked on. It's a quick and highly effective treatment.
Is it okay to wear makeup during the threading treatment?
It's preferable to come with clean and makeup-free skin for your threading appointment, so the threads can better grip the hair. Any makeup will be removed in the treated area prior to the procedure.
Can I get threading if I have sensitive skin?
Threading is ideal for sensitive skin as it does not involve any chemicals. However, if you have any specific skin concerns, do inform us so we can take needed precautions.
How long do the results from threading last?
Typically, results from threading can last up to six weeks. However, this may vary depending on your hair growth rate.
Can threading cause skin irritation or redness?
A slight redness might occur due to the hair being removed from the root, but this usually subsides within a few hours. Our threading process is gentle to minimise any skin irritation.
Are there any aftercare steps I need to follow post-threading?
Avoid direct sunlight and heat treatments for at least 24 hours. Also, refrain from applying any makeup on the treated area. We will provide a suitable aftercare moisturiser post your treatment.
What areas can be treated under threading technique at Dream Nails?
At Dream Nails, we offer threading services primarily for eyebrows but it could also be used for upper lips, chin, sideburns and any facial area with unwanted hair.
Why should I choose threading over other hair removal options?
Threading is natural, precise, and gentle on your skin. It does not involve application of any chemicals making it perfect for commonly sensitive areas like the face.
What is a UV Gel nail treatment?
A UV Gel nail treatment involves applying a special UV sensitive gel to the nails, which is then hardened under a UV light. This creates a strong, glossy and durable finish.
How long does a UV Gel treatment last?
On average, a UV Gel treatment lasts between 2 to 3 weeks. However, this can vary depending on daily activities and how well you take care of your nails.
Can UV Gel cause damage to my nails?
When applied and removed correctly, UV Gel should not cause damage to your nails. At Dream Nails, our technicians are highly trained to ensure minimal impact on your natural nails.
Does the UV light used in the treatment cause any harm?
The UV light used in the treatment is very low and does not pose a significant risk. However, we encourage clients to use SPF hand cream as an extra safety measure.